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Client Referral Tips 7 – 7

Posted by James Osmar | Posted in Realtor® Referral Tips | Posted on 27-05-2009

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Always be positive even about your competition; just remember to add your abundance of benefits to the conversation.

In our day and age return your calls as soon as you can.  In the past, mail took days and even weeks to reach its destination. Today information travels in a blink of an eye, as a real estate agent we have to also make this adjustment.

Take the time to get to know people.

Learn to make contact with your past clients every day, something as simple as a letter or phone call.

Get into the habit of writing hand written notes every day, this technique is one of the most powerful long term strategies.

Remember those old friends and acquaintances from the past, call them and reconnect, but only if you are sincere.

Consider developing a quarterly newsletter, as soon as you have completed one start accumulating a file for the next one.

Interview an interesting person in your community; invite all to listen in on a teleconference call, and then mail the transcript to your clients.

When you have too much business and you or your team can no longer handle the work load.  Don’t let them go to waist, refer them to another agent in your office

As a courtesy, when you receive a referral and have a positive experience, share the feedback with the source of that referral, this will be appreciated by all.

Never make the assumption that the person you are talking to would not want to work with and refer to you, if they do not want your service today, they might want it tomorrow.

Develop a card system, the best results come when they are had written.

Provide address change letters with your brand association on the material.

Evaluate why your customer wants to do work with you and give them more then they expect.

Mail all of your clients a fridge magnet at least once every two years.

Remember, we are in a people business.

Go to   www.CanadaReferral.com or   www.UnitedStatesReferral.com

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